Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not, you may return your item under the following conditions:

Eligibility for Returns

To be eligible for a return, please ensure that:

• The item was purchased within the last 30 days.

• The item is unused, in its original packaging, and in resalable condition.

Items Not Eligible for Return

We do not accept returns for:

• Items made to your specifications or customized/personalized products.

• Items that, by nature, cannot be returned (e.g., perishables or items past their expiration date).

• Items unsealed after delivery that are not suitable for return due to health or hygiene reasons.

• Items that have been inseparably mixed with other products after delivery.

We reserve the right to reject returns that do not meet the above conditions.

Return Shipping

• You are responsible for the cost and risk of returning items.

• Please return goods to:
  7, Coronation Road, Dephna House, LAUNCHESE, London, NW10 7PQ, UNITED KINGDOM

• We strongly recommend using an insured and trackable shipping method.

• We cannot process refunds without receipt of returned goods or proof of delivery.